Legal Notice

Last updated: March 2026

This Legal Notice governs access to and use of the website www.emotionalsicily.com, in accordance with the Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and other applicable regulations.

1. Owner and legal entity

2. Regulatory framework and compliance

Emotional Sicily operates as a travel design studio and is registered and active under its VAT ID in Spain. Our activities are carried out in compliance with applicable Spanish and European Union regulations governing travel services, including:

• Directive (EU) 2015/2302 on package travel and linked travel arrangements
• Real Decreto Legislativo 1/2007 (TRLGDCU) — General Law for the Defence of Consumers and Users
• Ley 4/2021 of 29 March, transposing EU Directive 2015/2302 into Spanish law
• Ley 34/2002 (LSSI-CE) — Information Society Services
• GDPR (EU) 2016/679 and Ley Orgánica 3/2018 (LOPD-GDD)

3. Insurance and traveller protection

Emotional Sicily maintains the mandatory protections required under Spanish and EU law for the provision of travel services:

• Professional Civil Liability Insurance (RC agencia de viajes) — Policy no. 8-10.508.842-P — Seguros Catalana Occidente
• Insolvency Protection / Guarantee Insurance (Seguro de Caución) for package travel and linked travel arrangements — Policy no. 8-10.504.805-W — Seguros Catalana Occidente

Insurance documentation is available upon request.

4. Declaration of guarantee (Catalonia – ACC)

A responsible declaration confirming the existence of the required guarantee for package travel and linked travel arrangements has been filed with the Agència Catalana del Consum.

• Reference: FUE-2022-02550614
• ID code: C4XVTHSX6

5. Activity

Emotional Sicily operates as a travel design studio specialising in the conception, coordination, and delivery of bespoke journeys, immersive experiences, and events in Sicily. We work in collaboration with a curated network of selected local partners and suppliers.

All services are provided in accordance with the applicable terms, conditions, and proposals agreed with each client individually.

6. Disclaimer

This website provides general information about Emotional Sicily’s services and does not constitute a binding offer. Specific terms, inclusions, exclusions, pricing, and cancellation conditions are defined in each individual proposal, confirmation, or agreement provided to the client.

Emotional Sicily makes every effort to ensure that the information on this website is accurate and up to date; however, we do not guarantee the completeness of all content and reserve the right to modify it at any time without prior notice.

Emotional Sicily shall not be held liable for:

• Errors or omissions in website content
• Damages arising from misuse of the website
• Content or practices of external websites linked from this site

7. Intellectual property

All content on this website — including texts, images, photographs, concepts, itineraries, visual materials, and brand elements — is the property of Emotional Sicily or used under licence. Any reproduction, distribution, transformation, or public communication of this content without prior written consent is strictly prohibited.

8. External links

This website may contain links to third-party websites for informational purposes. Emotional Sicily assumes no responsibility for the content, accuracy, or privacy practices of those websites.

9. Online Dispute Resolution (ODR)

In accordance with EU Regulation No 524/2013, consumers who have a dispute with a trader established in the EU regarding online services may use the European Commission’s Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr

Our contact email for dispute resolution purposes is: info@emotionalsicily.com

10. Data protection and cookies

The processing of personal data collected through this website is governed by our Privacy Policy. The use of cookies is governed by our Cookie Policy. Both documents are accessible from the footer of every page on this website.

11. Applicable law and jurisdiction

This Legal Notice is governed by Spanish law. For disputes arising from the use of this website, jurisdiction shall be determined in accordance with applicable consumer protection regulations, which may entitle consumers to bring proceedings before the courts of their place of residence within the European Union.